Something is sold
A sale at the register, an order on the website, or a repair collected from the bench — captured the moment it happens.
Commission for the floor, the bench and the inspector — captured as a permanent record of who earned what, so a payroll run can be reproduced line by line months later.
Every sale, repair and refund is captured as a permanent record of who earned what. At period end, the plan in force on that day pays those records — nothing is ever edited.
A sale at the register, an order on the website, or a repair collected from the bench — captured the moment it happens.
Who earned it — and in what share. Usually decided automatically from the sale itself; you can correct it by hand with a reason recorded.
At period end, the plan in force on each day is applied to the credit, producing a statement per person — itemised by sale, with the rule behind each line.
Approval freezes the figures so they can be proved later. A refund adds a reversal rather than editing history — eight months on, every line still reconciles.
The sale itself — register, website or written up as a repair.
Repair work carried out — labour, flat-rate jobs, and parts if your plan says so.
Repair work signed off, where you pay for that separately.
Each step unlocks the next, and the dashboard tracks your progress — it tells you what’s still missing and stops prompting once you’re ready to run.
Flip the master switch, decide what happens to register sales with no salesperson named, and what to do with website orders nobody sold — don’t earn, house account, or queue for manual attribution.
Commissions → Settings
One click imports everyone the system already knows — cashiers become salespeople, repair staff become technicians. Safe to re-run after hiring; existing people are left alone.
Salespeople & Technicians
Name it, set a default rate, add exceptions by channel, category, product or location. Validate & publish locks the version — so past payroll stays provable forever.
Compensation Plans
Assign each person a plan, kind of work, role, optional store and date range. Someone who sells and works the bench gets two assignments — and can be on different plans.
Plan assignments
Skip unless you pay a bonus above target. Set a default on the plan, individual targets per person, or import a year from CSV. Only approved targets affect pay.
Quotas & accelerators
Generate a year of monthly or quarterly periods. Pick a past month and calculate — nothing is committed. Read a few statements, fix anything, then approve, export and mark paid.
Periods & Statements
Broadest first, most specific wins. Plan default → category → individual product — with location and channel cutting across every level.
Of the sale. The normal case — enter 5 for 5%.
A fixed sum for each item sold.
A fixed sum per line on the order, whatever the quantity.
A fixed sum for the whole sale, paid once.
Repair labour only. Any method can also be “Nothing” — excluded, at any level.
Location and sales channel cut across every level — “sewing machines at the downtown shop pay 12%” is a rate you can actually write.
Clear slow stock with a time-boxed bonus. Pay a multiplier above target. Everything with a budget and a stop date, so a spiff never runs forever by accident.
Quota $1,000, salesperson at $900, rings up a $400 sale. The first $100 finishes the quota at the normal rate; the remaining $300 pays 1.5× — one sale, split across two tiers, both on the statement.
Runs between two dates and stops on its own — no stale incentives.
A fixed sum per unit sold, or a percentage of the line.
Stop after so many units or so many dollars. The last qualifying sale is paid up to what’s left.
Setting up a spiff whose dates have already started re-runs affected open periods automatically.
The person who wrote it up, the technician who did the work and the inspector who signed it off are each paid independently — on a full share, so paying the technician never reduces the salesperson.
Approval is deliberately strict — if anything affecting the numbers lands between calculating and approving, approval is refused and tells you what changed. You can never approve figures that are already stale.
A full statement for every person, itemised by sale, with the rate, the multiplier and the rule behind each line. Recalculate as often as you like — nothing commits.
Work through anything flagged — most first runs surface a few sales with nobody attached. Fix, recalculate, repeat.
Freeze the figures. A period cannot be approved before it has finished, so a late sale can never become unpayable. One mis-click? An admin can unlock, with the reversal recorded.
A payroll-ready spreadsheet carrying the run number, status and timestamp. Mark it paid when the money’s out — closing the period for good.
| Employee | Role | Base | Spiffs | Adj. | Total |
|---|---|---|---|---|---|
| Alex Morgan | Sales | $1,840.20 | $150.00 | — | $1,990.20 |
| Priya Patel | Tech | $1,120.80 | — | — | $1,120.80 |
| Dani Chen | Tech | $640.00 | — | +$50 | $690.00 |
| Jamie Reed | Insp. | $320.00 | — | — | $320.00 |
| Total payable | $4,121.00 | ||||
Attribution on a sale already in approved payroll can’t be rewritten. The correction goes through an adjustment in the current period instead — so the audit trail shows both what was paid and what it was corrected to.
For a single-store dealer with one plan, around 30–60 minutes — most of it in Step 3 writing the plan itself. The staff import, people assignments, and periods generation are all one-click. The dashboard checklist tells you what’s still missing before anyone can be paid.
Yes. Plans are versioned — publishing locks a version so the rates that paid a past month can always be re-proved. To change rates, clone the current version, edit the copy, and publish. The old version closes off automatically the day before the new one takes effect.
Broadest first, most specific wins: plan default → category rate → individual product override. Location and sales channel cut across all of those. At every level, a rate for this store beats one that is not; a rate for both this store and this channel beats either alone. The simulator shows which rule supplied each number.
A quote built by a salesperson pays the quoted rate wherever the customer eventually settles it — at the register or through a payment link — because the quote is what made the sale happen. Everyone named on the quote is credited and shared evenly between them.
Yes — that’s the point. Spiffs are deliberately independent of the plan: they pay even on excluded products and even on lines outside the plan’s value limits. That’s what makes them usable for clearing slow stock the plan doesn’t otherwise pay commission on.
Something that affects the numbers arrived between calculating and approving — a late sale, a correction, a settled warranty. The module tells you what changed and when, and refuses the approval so you can’t sign off figures that are already stale. Recalculate, then approve again.
An approved but unpaid period can be unlocked by an administrator, with the reversal recorded. Once a period is marked paid, it’s closed for good — corrections go through an adjustment in the current period instead, which keeps the audit trail honest.
Check the master switch in Commissions → Settings first. If that’s on, the dashboard checklist will tell you what’s still missing — usually a plan that hasn’t been published yet, or people who haven’t been assigned to one.
They need to be assigned to a published plan (the picker only offers published ones), the assignment’s date range must cover the period, and they need to be set up for the store the sale happened at. The simulator will walk through what should pay.