Dealer support · Available 24/7

We’re here every step of the way.

From onboarding to scaling, Indition’s dealer-support team is available 24/7. Search our knowledge base, open a chat, watch a tutorial, or page an engineer — help is always one click away.

BCC Support 24/7
S
Sarah · Dealer Support

Hi! How can I help your dealership today?

POS won’t sync inventory to our online store.

S

On it. Pulling your webhook log now — ~45 seconds.

Type a message…
<2 min response 24/7 live chat
4.9/5 CSAT Dealer-rated support
Get in touch

Multiple ways to get support.

Whether you prefer to self-serve or talk to a human — we’ve got every channel covered.

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How can I help your dealership today?
POS inventory sync question.

Live Chat

Connect instantly with a real BCC support specialist. No waiting, no phone trees — just fast, expert help when you need it.

  • Available 24/7, 365 days
  • Average 2-minute response
  • Screen sharing available
New ticket Subject Rewards — wallet pass not updating Medium priority

Submit a Ticket

Have a detailed issue or need something tracked? Open a support ticket and our team will follow up with a full resolution.

  • Priority-based routing
  • Full audit trail
  • Email & in-app updates
(561)200-1707 Available 24/7

Phone Support

Prefer to speak with someone? Call our dedicated support line and get connected to a specialist who knows your platform inside and out.

  • No long hold times
  • US-based specialists
  • Escalation available
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Email Support

Send a detailed message any time and our team will respond with a thorough reply — typically within a few hours during business days.

  • Detailed responses
  • Attach screenshots
  • < 1-hour business-day reply
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Knowledge base

Self-service help library.

500+ articles, how-to guides, and troubleshooting tricks, organized by product area.

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Online Store & CMS

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Point of Sale

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Marketing Automation

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Service & Repair

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Inventory Management

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Integrations & API

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